Please note that we only accept returns and exchanges of items based on the following requirements:

  • For returns to be valid, items purchased must be mailed back within 7 days of receipt (14 days for international customers).  All additional shipping fees must be paid by the customers.
  • Returns and exchange are allowed, providing that all items to be returned are in good condition with its original tag still intact.
  • Return of sale items are not allowed and all items purchased via our online store, can only be returned online.
  • Note: All returns are final. Nam Sun Electrical & Air-Conditioning Pte Ltd. have the right to decline returns if above requirements are not met.